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gadget problems

Gadget Problems


If, when trying to run the gadget, you see this:
64-bit problem
you are likely running into one of two known problems: 1) you may not have Silverlight installed, or 2) you are running a 64-bit operating system.


Do I have Silverlight?

if you see a running clock below, you already have Silverlight. If you don't see the clock, click here to install Silverlight.

Run the correct Sidebar

The second option is a little more complicated. Unfortunately, Microsoft has not yet produced a 64-bit version of Silverlight. As a result, the sidebar version of Reminder Gadget does not run on 64-bit operating systems. There are, however, two solutions to this problem: 1) run the stand-alone version, or 2) use a work-around provided by Microsoft.


The work-around consists of running the 32-bit version of Sidebar. By default, the 64-bit versions of Vista and Windows 7 run the 64-bit version of Sidebar. In order to use the sidebar version of Reminder Gadget, simply stop the 64-bit version of Sidebar from starting, and set the 32-bit version of sidebar to start when the computer starts. Here are the details on doing this.


Prevent the 64-bit Sidebar from starting

By default, on a 64-bit OS, the 64-bit Sidebar will start when the computer starts.

Vista:

If the Sidebar is presently running, you should see its icon in the task tray.  If you do not, you may have to click the "up" chevron to show the hidden icons. To prevent this from happening, right-click the Sidebar icon and click "Properties".

Sidebar Context Menu

That should bring up the following window:

Sidebar Properties

Uncheck the box that says "Start Sidebar when Windows starts" and then click [OK].


Close the 64-bit Sidebar

Once again, find the Sidebar icon in the task tray and right-click it to bring up this menu:

Sidebar Context Menu

Click "Exit" to close the Sidebar.

Windows 7:

Right-click on an empty area of your desktop, click "View", and then uncheck "Show desktop gadgets".


Open the 32-bit Sidebar

There are a number of ways to do this, but the simplest is probably the following.  Open a "Windows Explorer" by right-clicking the [Start] button and then selecting "Explore".  (The benefit of using this technique to bring up the "Windows Explorer" is that it should open up on the correct drive.)  On the left side of the window, you should be able to see the drive in question.  This will most typically be "C:".  Drill down until you are in the "Program Files (x86)\Windows Sidebar" folder.  The "(x86)" part of this path is very important.  Typically, you should now be at "C:\Program Files (x86)\Windows Sidebar".  You should then see "sidebar" on the right side.  It should appear as an "Application".  It may or may not show ".exe" at the end.  Double-click it to launch the 32-bit Sidebar.


Set the Sidebar to Start Automatically (Vista only - does not apply to Windows 7)

Once again, find the Sidebar icon in the task tray, right-click it and click "Properties".


That should bring up the following window:

Sidebar Properties

Check the box that says "Start Sidebar when Windows starts" and then click [OK].


That should do it.  If you found these instructions confusing, you may want to read the way some other people describe the process.  You can find similar instructions here or here.